Delivery
We aim to despatch most orders within 24 hours of receipt as most items are in stock, but please allow 7-14 days, especially if located overseas. Your order will be acknowledged prior to despatch. Usual delivery is by First Class Royal mail unless otherwise advised. We take no responsibility for delays or non-delivery, if the address or postcode supplied is not correct.
If delivery is by courier, this will be during business hours Monday to Friday and goods will require a signature.
Late Delivery
If your goods have not been received within 14 days of purchase, please contact us and we will track your shipment. Please note that 14 days have to lapse before we can track delivery – this is due to Royal Mail policy.
BFPO Addresses
We deliver to all BFPO (British Forces Post Office) addresses and are treated as UK Domestic, but those in non-EU BFPO locations may occur local duty taxes, payable by the customer at cost upon collection.
Overseas Delivery – please e mail for details of options. Local taxes if incurred are the responsibility of the Purchaser.
We will exchange the products which you are not happy with or refund for you in 7 days.
Warning: Keep cartridges and fluid out of reach from children Nicotine in its pure form is a poison, and can cause harm. All nicotine cartridges and fluid must be kept in a safe place and away from children, as the amount of nicotine in a cartridge, if ingested by a small child could cause serious harm and medical assistance should be sought.
18+ Restrictions: You must be eighteen (18) years of age, and possess a valid credit card to purchase our products. Superdragon TCM UK Ltd. will not sell products to minors. Superdragon TCM UK Ltd. reserves the right to cancel any sales transaction based on its sole discretion where it reasonably believes the purchaser is purchasing products on behalf of a minor.