We aim to despatch most orders within 24 hours of receipt as most items are in stock, but please allow 7-14 days, especially if located overseas. Your order will be acknowledged prior to despatch. Usual delivery is by First Class Royal mail unless otherwise advised. We take no responsibility for delays or non-delivery, if the address or postcode supplied is not correct.
If delivery is by courier, this will be during business hours Monday to Friday and goods will require a signature.
If your goods have not been received within 14 days of purchase, please contact us and we will track your shipment. Please note that 14 days have to lapse before we can track delivery – this is due to Royal Mail policy.
We deliver to all BFPO (British Forces Post Office) addresses and are treated as UK Domestic, but those in non-EU BFPO locations may occur local duty taxes, payable by the customer at cost upon collection.
Overseas Delivery – please e mail for details of options. Local taxes if incurred are the responsibility of the Purchaser.
We will exchange the products which you are not happy with or refund for you in 7 days.